Alecia Francis

"Excellent Exceptional Service - going the extra mile. Prompt response every time."

"I have been insured by State Farm for many years and Janet Adoue has always been amazing with helping me out with all my questions and request. I am treated like I am family. ☺"

"Very affordable very helpful"

"Courtney and Tia have been absolutely amazing to work with! They truly made the process so smooth and easy, they made sure they explained every detail of each policy I was looking into. These ladies really go above and beyond to ensure you’re completely satisfied with your experience."

"Absolutley unprofessional. Waited a full day for a call back and I had to call them for them to tell me they cannot put a policy on my property. I would give zero stars if possible. Edit: you are more than welcome to call me and explain why you wasted my time"

"Great team and great customer service."

"I have been with State Farm for many many years. I have to say Janet takes very good care of my needs. Now that my daughters are grown she takes very good care of them too. She always looking out for us and goes above and beyond for us.Very sweet and caring. Alecia is the absolute best too. Very caring and patient. I really appreciate them both."

"Janet was very helpful and explained everything to me. Thank you for your time :)"

"Have been doing business with this office for over 36 years Janet has always taken great care of all my insurance needs five star 🌟"

"They are always so friendly and helpful."

"I have been with State Farm for many years wouldn't think of going anywhere else. Janet Adoue is my Jake at State Farm. Thanks Janet for all you do."

"I always have an excellent experience with getting assistance, making changes or updates. Ms. Francis is attentive, patient and genuine. Been a customer for years and now my children are new customers."

"Janet and Alecia are both awesome at what they do. They are the best in the area. They are experts when it comes to assisting with all types of insurance needs - auto, home, life, boat, rvs, 4wheelers - life you name it! Great customer service. I highly recommend them to anyone. These ladies rock!!"

"This is the best place! Excellent customer service in a time where everything is automated!"

"We have such great service that they are family members. We love our State Farm family."

"Love this team, they have taken care of me for years."

"Mrs. Alecia and Mrs. Janet and the rest of the team, are always super help and accommodating. They are always available via phone, text and email. Their patience is understanding is incomparable."

"I recently filed an auto claim that went super smooth the entire process, from the initial filing, the towing of the car to the body shop to the finalizing of the claim. Such promptness, professionalism, care and concern expressed at all points. God's blessings be upon everyone involved."

"Great Experience"

"Alecia Francis and staff are amazing. The customer service is excellent. Thank you for all you do!"

"Good service"

"Alecia Francis and her team are wonderful! Janet is always willing to go above and beyond to help! Definitely recommend!"

"I've been with them for many years now, and Alecia and Janet have made things smooth sailing with excellent customer service from all the staff there. I highly recommend anyone looking for great rates and caring people, Alecia Francis State Farm is the best choice."

"I love the workers here so much! They definitely do care about you. So professional and informative!"