State Farm® Insurance Agent Alecia Francis

"Courtney was very professional, detailed and knowledgeable. Such a smooth transition. I’m very excited to be joining the Alecia Francis State Farm Agency as a customer."

"I personally will like to say THANK YOU to LaChandra for all her hard work. Anytime I reach out to her about any of the services they offers she is ready to assist. Allow her to assist you!!"

"Thanks to Courtney for giving me the info I needed and helping me transfer my account from San Diego to Duncanville. Very knowledgeable, friendly, and helpful."

"Had a question about my policy and got a quick and helpful answer"

"I was very please with the handling of my auto policy today by Janet Adoue an agent with Alecia Francis State Farm office. She resolved my issue and gave me a few tips."

"Janet is always quick to answer emails and get us the information we need. We really appreciate her!"

"Courtney is absolutely amazing ! She’s super patient, professional, and helpful. Definitely would recommend doing business here."

"Janet at Alecia Francis’ State Farm is such a sweet soul. Always helpful, patient and knowledgeable. What she doesn’t know she finds out. She is pleasant and easy to talk to. I wouldn’t trust my insurance needs to anyone else."

"The way a State Farm agent should, knew exactly what insurance we needed was very pleasant to speak to like she knew us for years"

"I'm gonna be saving more money and getting more bang for my buck. So I appreciate the patience with me an my many questions. 100 out of 10 recommendation."

"Momma knew her annual home insurance and six-month car insurance bills were due 01-03-23, but she couldn't find them. I drove her to the office and they looked up her policies. They gave me the amounts due, I wrote two checks, and she signed them. Office personnel were very nice and patient...momma did NOT wear her hearing aid and repeated herself. I very much appreciate that they were so respectful."

"Friendly and super helpful"

"LaChandra was a pleasure to work with. She was empathetic to my reason for calling. My husband had lots of questions, as did I, and not once did she make us feel rushed or sound impatient with us. This is what I look for in customer service! When you’re spending your money, you want to know what you’re getting in return and we got detailed explanations, valuable information and peace of mind."

"Friendly and professional, with great prices! Best decision I've made."

"Called in for Policy and received EXCELLENT Service from Courtney! Process was smooth and easy she did everything possible to help me and was able to get me an EXCELLENT price! Thank you so much Courtney!"

"Alecia Francis was great she gave me a clear idea of my options and made the process exceptionally easy"

"Alicia saved me alot on my commercial auto. Im grateful to have emailed her last night and have reasonable coverage today."

"Alecia was awesome! She did a great job at finding a insurance Policy best suitable for my needs. Thank you."

"Wonderful customer service!! Entire staff is knowledgeable, helpful and attentive to whatever is needed."

"Excellent job of answering my questions."

"Great service! Quick and very informative. Courtney was very kind and helpful."

"Had to make changes on my Auto policy and I had the pleasure of speaking with Courtney. It was so easy and pain free she’s knowledgeable and really made it quick and enjoyable. I’m so thankful for her service and the entire State Farm team for taking care of me and my family’s needs. We truly feel like family. Thanks to the Francis State Farm staff."

"Awesome job of helping me with payment. Outstanding customer service"